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Support
Have a question, need help with a system or want to explore what's possible? Talk to our team. We'll help you find the right next step.
Book a free 15-minute call
Tell us what's happening in your business. We'll listen, ask the right questions and help you work out where to start.
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Have a quick question? Send us a WhatsApp message and tell us what you need help with.
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Share your question, project idea or support request. Include a little background so we can give you a useful reply.
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Prefer to speak with someone? Give our team a call to discuss your question or the help you need.
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We aim to reply within one business day, Monday to Friday, excluding public holidays.
Frequently asked questions
What types of businesses do you work with?
Every kind of business. Whether you're starting out, running a small team or managing a growing operation, we look at how your business works and build around what you need. We're not limited to one industry.
What does Citizen Techies actually build?
We build four core types of systems: a Lead Management System to capture and follow up opportunities, a Customer Management System to organise customer relationships, a Custom Operations System to streamline how work gets done, and a private AI Personal Assistant to help with information and everyday tasks. We connect these systems where it makes sense.
How quickly can my system be ready?
Some focused systems can be ready in days, not months, where the scope allows. More complex projects take longer. It depends on what you need, your existing tools and the integrations involved. We'll discuss a realistic timeline before work begins.
How much does the first call cost?
Nothing. Your first 15-minute call is free. It's a chance to explain what you need, ask questions and see whether we can help. There's no obligation to proceed.
Will my business data stay private?
Our private AI Personal Assistant is designed for your business, not for public access. Your business data is not used to train public AI models. We'll discuss access, storage, security and any connected services as part of your system setup.
Can I keep using the tools I already have?
Yes, where possible. We start by understanding the software and processes you already use. If those tools can be connected, we'll look at making them work together. Where something is missing, we can build a custom solution around your business.
Want to know how we handle personal information? Read our Privacy Policy for more details.